Am I the only person heartily fed-up with the way so many venues have allowed their marketing departments to get out of control. Book online and, as well as the (obviously necessary) confirmation and booking reference the chances are that, however conscientious you have been in ticking/unticking the boxes to show you don’t want to be contacted, you will also get a ‘Thank you for booking xxxx’ email replete with information that you’ve already got (because it’s on your confirmation and/or the venue’s website) and thinly veiled marketing for local car parks, restaurants , forthcoming productions etc etc. Obviously I have no problem with people receiving this stuff if they have signed up for it but the strategies of too many cultural organisations mean that your statutory right to refuse is being undermined. I ask ‘am I the only person…’ because the latest venue I’ve challenged about this (Manchester’s new Home complex) replied that the information was 'considered useful by 99.9% of people' (surely either a complete invention or a figure concocted by extremely tortuous market research methods). They also claimed this was ‘standard procedure for any booking’ as if that makes any difference at all (in fact if it’s unwanted surely the fact that it’s standard procedure makes things worse rather than better); and ‘you WILL NOT [their capitals] receive any marketing from us. This was simply an informative, follow up email to your booking’ as if simply re-classifying an email - that contained, inter alia, prominent links to their car parking app, details of their forthcoming season and an invitation to try their catering facilities – as something other than marketing justifies their not giving people the option of being left alone after completing the booking procedure. Home joins the growing list of organisations with which I’ll never book online again. I’ve already had to create a new hotmail address just for bookings so my work inbox doesn’t get swamped with this garbage so they will lose business from this; but it really is something the Information Commissioner should look into as a matter of principle.